In a constantly evolving economic environment, GMP continues to honor its commitments, backed by over 20 years of experience in the field of metal construction. Thanks to a highly qualified team, we are committed to delivering high-quality metal products and services, fully tailored to our clients’ requirements. Every project is carried out with constant attention to satisfaction, efficiency, and precision, in order to ensure results that meet the expectations of our partners.
In line with the requirements of the ISO 9001:2015 standard, the management of GMP has implemented a quality management system based on a preventive approach and risk analysis. This approach allows us to better identify and control the risks that may affect our processes and ensure customer satisfaction.
Our fundamental objective is the maximum satisfaction of our clients by providing services that meet their requirements and expectations, while also complying with applicable legal and regulatory requirements.
To achieve this, our policy is based on the following guidelines, which provide a framework for our quality objectives:
• Listen to and satisfy our clients: Maintain open communication with our clients to fully understand their needs and expectations, ensuring ongoing satisfaction.
• Enhance the company’s image: Strengthen the company’s reputation in the market and increase our market share through the quality of the products and services we offer.
• Risk analysis and opportunity management: Identify, assess, and address risks related to our activities to minimize negative impacts and seize opportunities to improve our processes and outcomes.
• Engage and empower staff: Ensure the active involvement of all our employees in the quality management system by empowering them at all levels, thereby fostering an environment conducive to continuous improvement. This includes concrete actions to raise awareness among staff about quality issues and provide regular training in best practices.
• Strengthen staff competence: Continuously develop our personnel’s skills through training and initiatives aimed at reinforcing both quality and safety culture.
• Continuous improvement: Implement concrete and regular actions to improve our processes, products, and services based on customer feedback, risk analysis, and achieved results.
Management is committed to providing the necessary resources for the effective implementation of this quality policy and to ensuring that each employee has the tools and training required to understand, apply, and improve this policy.
This Quality Policy is accessible to all interested parties, both within our organization and through our website.